GENERAL BIO

Dallas Teague Snider is consultant and trainer for Make Your Best Impression, a division of LeadReferrals Consulting and Marketing Services, Inc. She was certified and trained by the Protocol School of Washington® and backed by more than 20 years of hospitality management and meeting planning. Ms. Teague-Snider brings a wealth of knowledge and skills to the business etiquette and protocol industry.

Dallas began her consulting business in 2004 where she began outsourcing her services as a meeting planner as well as a sales and marketing professional. She recently worked with HealthSouth Corporation to rebrand and develop the marketing strategy for their 20,000 square foot conference center. She brings to her work a mixture of both the entrepreneurial spirit and corporate professionalism.

Having experienced first hand career transitions and learning a new industry’s culture & language, Dallas understands the impact professional growth can have on an individual; all of which she brings together with a professional and amiable method of teaching. She also offers seminars on meeting planning 101, and preparing your RFP.

Personal Story/ Personal Philosophy

At 16, I had my first job at McDonald’s. I was so proud of my job and took my training and responsibility very seriously. We had extensive training in customer service and received various pins when we reached a certain level in the training. Earning the gold pin was the highest honor. Customer service was such an important part of the corporate culture that it was not an option.

During college I worked for First Alabama Bank which is now Regions Bank, then became a Concierge at the Stouffer Riverview Plaza. A concierge’s responsibility is to anticipate and serve the needs of their guests while exceeding their expectations. What a concept!

With over 20 years of experience in management at hotels, convention & visitors bureaus, and as a meeting planner, my concierge experience has developed my personal philosophy to anticipate and exceed my client’s expectations whenever possible.

In August 2007, I earned my training certification from the Protocol School of Washington because I recognized the great need in our society to be reminded or perhaps introduced to these standards which were once a part of every day existence. The onset of technology has had many benefits; however it has made a negative impact on how we relate and connect with others. A poor handshake can give the wrong impression to a future employer or prospective client.

I have been disheartened to witness the lack of respect and courtesy shown in the workplace. This has even been seen in the hospitality industry where we claim to be hospitable. My mission is to provide the education in hopes to evoke a paradigm shift and instill the confidence in our professionals as they move forward.

Proper etiquette is not about being stuffy, but about making your best impression.